Help
Frequently asked questions
Do the candles have a real flame?
No. Onsunday candles are flameless. You get a realistic flickering flame with no smoke and no open flame.
What sizes do you offer?
Three: Small (3 x 4 inches, $26), Medium (3 x 7 inches, $34) and Large (3 x 8 inches, $38). All three are ivory with a hand-melted edge.
Is there a remote and a timer?
Yes. Onsunday flameless candles work with a remote control and have a built-in timer.
What batteries do they need?
AA batteries are required and are not included.
How do I care for my candles?
Wipe with a soft, dry cloth. Keep out of direct sunlight. There is more on our Candle Care page.
Where do you ship from, and what does shipping cost?
We ship from Canada. Shipping is free on orders over $90. For smaller orders, the rate is shown at checkout before you pay.
Can I return or exchange an order?
Yes. Our returns policy has the details, or email hello@onsunday.shop and we will help.
Do they make a good gift?
They do. With no flame and nothing to burn down, they suit new homes, hosts and anyone who loves a styled shelf.
Contact
Questions about an order?
Send us a note and we will get back to you as soon as we can. Including your order number helps us find things quickly.